If your study-abroad agency is unresponsive, first attempt multiple contact methods—email, phone, and social media—to ensure your message isn’t overlooked. Document all communication attempts for reference.
Escalate the issue by contacting higher authorities within the agency, such as a manager or supervisor. If unresolved, check if the agency is affiliated with professional organizations or regulatory bodies and file a formal complaint.
Meanwhile, explore alternative options: consult other agencies, contact universities directly, or seek advice from educational forums. Protect yourself by reviewing contracts for cancellation policies and legal recourse if necessary.
